Services
Hands-on support for every stage
From installation to upgrades, our local experts keep your business running smoothly.
Hardware Maintenance
Preventive Maintenance
- • Regular system check-ups
- • Hardware cleaning and optimization
- • Performance monitoring
- • Early issue detection
- • Preventive part replacement
Repair Services
- • On-site repair service
- • Component replacement
- • Emergency support
- • Warranty service
- • Spare parts availability
Configuration Services
Hardware Configuration
- • POS terminal setup
- • Peripheral device configuration
- • Network setup and optimization
- • Hardware compatibility testing
- • System integration
Software Configuration
- • POS software installation
- • Database setup
- • User account management
- • Custom settings configuration
- • System backup setup
Training Services
Basic Training
Essential training for new staff members.
- • System navigation
- • Basic operations
- • Daily procedures
- • Troubleshooting basics
Advanced Training
In-depth training for supervisors and managers.
- • Advanced features
- • Report generation
- • System administration
- • Data management
Custom Training
Tailored training for specific workflows.
- • Custom workflows
- • Special features
- • Integration training
- • Refresher courses
Service Plans
Basic Plan
- • Quarterly maintenance
- • Email support
- • Basic training
- • Software updates
- • Remote assistance
Professional Plan
- • Monthly maintenance
- • Priority support
- • On-site training
- • Hardware support
- • Emergency response
Enterprise Plan
- • Weekly maintenance
- • 24/7 dedicated support
- • Custom training
- • Full hardware coverage
- • On-site technician
Local Support
Language Support
All services are available in Amharic and English for clear communication.
Local Presence
Our team is based in Ethiopia for faster response times and local context.